Effective Date: November 21, 2025
1. Introduction
Welcome to Zix Solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our software development, consulting, and related services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. Who We Are
Zix Solutions is a software development and IT consulting company providing services including:
- Web application development
- Mobile app development
- UI/UX design
- Custom software solutions
- IT consulting and support
We act as the data controller for personal information collected through our website and business operations.
3. Information We Collect
A. Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company name
- Billing address
- Project requirements and communication details
This information may be collected through contact forms, quote requests, consultations, contracts, or direct communication.
B. Usage Data
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
- Website interaction data
This data is collected through cookies, analytics tools, and similar technologies.
C. Client Project Data
As part of our software development and consulting services, we may process project-related information, documents, databases, credentials, or other materials provided by clients.
Where we process data on behalf of clients, we do so only according to client instructions and applicable contractual obligations.
4. Legal Basis for Processing
Where required under applicable data protection laws, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights
5. How We Use Your Information
We may use your information for the following purposes:
Service Delivery
To provide, manage, maintain, and improve our software development and consulting services.
Communication
To respond to inquiries, send project updates, provide customer support, and communicate regarding our services.
Website Improvement
To monitor website performance, analyze usage trends, and improve user experience.
Marketing
To send newsletters, promotions, or updates where you have provided consent. You may unsubscribe at any time using the unsubscribe link in our emails.
Security & Fraud Prevention
To protect our systems, detect unauthorized activity, and maintain platform security.
Legal Compliance
To comply with legal obligations, enforce agreements, and protect our legal interests.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance user experience
We may use third-party analytics services such as Google Analytics or similar tools.
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
7. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
Third-Party Service Providers
We may share information with trusted providers that assist with hosting, analytics, payment processing, customer relationship management (CRM), communication tools, and other operational services.
These providers are contractually obligated to protect your information.
Subcontractors and Partners
We may share project-related data with subcontractors, consultants, or technical partners involved in delivering services, subject to confidentiality obligations.
Legal Requirements
We may disclose information where required by law, regulation, legal process, or governmental request.
Business Transfers
If our business is merged, acquired, or sold, your information may be transferred as part of that transaction.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction.
Where international transfers occur, we implement reasonable safeguards and protections in accordance with applicable data protection laws.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory requirements
Retention periods may vary depending on the nature of the information and applicable legal obligations.
10. Data Security
We implement reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- Encryption
- Secure servers
- Firewalls
- Access controls
- Authentication procedures
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise your rights, contact us using the details below.
You may also have the right to lodge a complaint with a relevant data protection authority.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing personal information.
13. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services after changes become effective constitutes acceptance of the updated policy.
15. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we process personal data, please contact us:
Zix Solutions
Email: support@zixsolutions.com
Phone: +234 906 489 3577
Address: Chardon’s Plaza, 7B Ada George Road, Port Harcourt, Rivers State, Nigeria